The most dishonst staff and the worst ISP service provider

The most dishonest staff and the worst ISP service provider. Im situated in Ga-Rankuwa and Ijoined the company on 31st Jan and I was double deducted and only got connected on the 4rh of March. I had to spend R400 on airtime just to get hold of their call center, they make you wait for hours before you get help when I finally got hold of them I was informed that the won't not be a deduction on my account end of march but that was not fulfilled there was a deduction. In April they attempted to deduct but they were not successful but I was disconnect reason was non payment. One of their Supervisors Ronnie managed to resolve the matter I was reconnected. He even drove to my home to informed me that as a way of apologising for the inconvenience caused they will reimburse me for May. He said I shouldn't make a payment for the month of May and informed me that I should call him directly should I be disconnected. In May I was disconnected and I called him and was reconnected but on the 3rd I was disconnected I informed him again and I was reconnected. On the 4th May received a reminder SMS for payment I forwarded it to him and called the call centre for clarification and I was informed to ignore it as there is a note on the system showing my reimbur*****t of which I did to my surprise on the 8th I was disconnected according to the call centre it was due to non payment and there was no note saying that I shouldn't pay for the month of May. Whan I called Ronnie he is now avoiding my calls.