Thank you note for Prudence

Hi, I would like to thank Prudence again for assistance and Daniel you never came back with solution.

I am hoping that the network connection will improve since Prudence kept me informed with the issue and some solutions.

No technician was sent, I'll keep monitoring and once I don't see improvement, I will write again and sadly look for other providers cause we are paying for the Wi-Fi to work properly unless it's load shedding.