FZ
Franco Z
1 reviews | Active since May 2026
04 May 2026, 13:07
Terrible unreliable ISP, Avoid Net Nine Nine!
Switched from a reliable ISP for cheaper prices and faster speeds. Regret it badly ! Multiple outages every month. This weekend it died Saturday morning and stayed off until Monday morning (over 48 hours). It is still down as I write this. Only generic messages saying “technicians are aware”. No real help. Worst service I’ve had.
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Replies (1)Net Nine Nine's replyOfficial
04 May 2026, 13:15Hi Franco!
We are really sorry for the experience you’ve had and understand how frustrating the ongoing outages must be especially over such an extended period.This is not the level of service we aim to provide. We have urgently escalated this to our support team. We sincerely apologise for the inconvenience caused and appreciate your patience while we work to resolve this matter as quickly as possible.
We are really sorry for the experience you’ve had and understand how frustrating the ongoing outages must be especially over such an extended period.This is not the level of service we aim to provide. We have urgently escalated this to our support team. We sincerely apologise for the inconvenience caused and appreciate your patience while we work to resolve this matter as quickly as possible.
Net Nine Nine's reply04 May 2026, 13:15
Official
Hi Franco!
We are really sorry for the experience you’ve had and understand how frustrating the ongoing outages must be especially over such an extended period.This is not the level of service we aim to provide. We have urgently escalated this to our support team. We sincerely apologise for the inconvenience caused and appreciate your patience while we work to resolve this matter as quickly as possible.
We are really sorry for the experience you’ve had and understand how frustrating the ongoing outages must be especially over such an extended period.This is not the level of service we aim to provide. We have urgently escalated this to our support team. We sincerely apologise for the inconvenience caused and appreciate your patience while we work to resolve this matter as quickly as possible.
