nM
nyiko M

1 reviews | Active since Feb 2014

03 May 2026, 10:11

Terrible Service

Their service is terrible once you sign up and make payment their agents are no longer helpful I've been struggling with simple activation I called twice and held for 1h30min, I sent WhatsApp, I texted on Instagram and texted their agents on WhatsApp and they just blue ticked me. At this point they can keep my money I will find another service provider.

0
Replies (3)
Net Nine Nine
Net Nine Nine's reply03 May 2026, 11:30
Official
Good day Nyiko. 

I'm very sorry for the delay in your activation. I have requested that the team prioritise this, and I'm escalating your complaint to our management right away. This is not the service we deliver, and we'll make sure to get this sorted out soon. 
nM
nyiko M's update03 May 2026, 13:15
Reviewer Update
We will see I've lost all hope
Net Nine Nine
Net Nine Nine's reply04 May 2026, 09:27
Official
Good morning, 

We understand your scepticism, but we assure you that our team will have you up and running as soon as they can.