TL
Thato L
1 reviews | Active since Feb 2019
05 Dec 2025, 11:24
Terrible customer Service
I have since made payment Tuesday, and I keep calling no one answers, the agent that is helping is also out of options he is been told maintainance need to come to our house and do whatever that they supposed to do, we were rushed to make payment but we do not have any service rended to us I am very disappointed as a first time customer 👎👎👎👎
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Net Nine Nine's replyOfficial
05 Dec 2025, 11:25Good morning Thato,
We sincerely apologise for the service you have received lately. This is not the experience we want our clients to experience. I have escalated your query to the relevant team and a representative will be in contact with you to resolve this matter.
We sincerely apologise for the service you have received lately. This is not the experience we want our clients to experience. I have escalated your query to the relevant team and a representative will be in contact with you to resolve this matter.
Net Nine Nine's reply05 Dec 2025, 11:25
Official
Good morning Thato,
We sincerely apologise for the service you have received lately. This is not the experience we want our clients to experience. I have escalated your query to the relevant team and a representative will be in contact with you to resolve this matter.
We sincerely apologise for the service you have received lately. This is not the experience we want our clients to experience. I have escalated your query to the relevant team and a representative will be in contact with you to resolve this matter.