BM
Boikhutso M
1 reviews | Active since Feb 2024
16 Mar 2026, 14:53
Terrible abusive service
The bullying I get from the service provider is annoying, o paid on Friday 13/03/2026 and I send proof of payment and now they disconnected my service because they know I'm powerless and they're in control. It's frustrating
Helpful (0)
Replies (6)0
Replies (6)
Net Nine Nine's replyOfficial
16 Mar 2026, 15:17Good afternoon Boikhutso,
Thank you for reaching out. We apologise for the service you have recently experienced. Your query has been forwarded to our Billing Department, who will contact you as a matter of urgency to address and resolve the misunderstanding.
Thank you for reaching out. We apologise for the service you have recently experienced. Your query has been forwarded to our Billing Department, who will contact you as a matter of urgency to address and resolve the misunderstanding.
Net Nine Nine's reply16 Mar 2026, 15:17
Official
Good afternoon Boikhutso,
Thank you for reaching out. We apologise for the service you have recently experienced. Your query has been forwarded to our Billing Department, who will contact you as a matter of urgency to address and resolve the misunderstanding.
Thank you for reaching out. We apologise for the service you have recently experienced. Your query has been forwarded to our Billing Department, who will contact you as a matter of urgency to address and resolve the misunderstanding.
BM
Boikhutso M's updateReviewer Update
16 Mar 2026, 15:29I am waiting because what you're doing is wrong and *******
BM
Boikhutso M's update16 Mar 2026, 15:29
Reviewer Update
I am waiting because what you're doing is wrong and *******
Net Nine Nine's replyOfficial
16 Mar 2026, 16:44We have received an update that your account is currently due for payment.
Your billing date is the 15th of each month. An invoice was issued on 15 February and was settled on 13 March. This payment covered your account for the month of February.
In accordance with our company policy, payment must be received in order for services to be activated and maintained at your residence. For the month of February, the company extended goodwill by continuing to provide service despite the payment being made after the due date. However, this arrangement cannot continue, as timely payments are required to ensure uninterrupted service and proper account management.
A new invoice for the month of March has been issued and requires payment in order for services to be activated.
Your billing date is the 15th of each month. An invoice was issued on 15 February and was settled on 13 March. This payment covered your account for the month of February.
In accordance with our company policy, payment must be received in order for services to be activated and maintained at your residence. For the month of February, the company extended goodwill by continuing to provide service despite the payment being made after the due date. However, this arrangement cannot continue, as timely payments are required to ensure uninterrupted service and proper account management.
A new invoice for the month of March has been issued and requires payment in order for services to be activated.
Net Nine Nine's reply16 Mar 2026, 16:44
Official
We have received an update that your account is currently due for payment.
Your billing date is the 15th of each month. An invoice was issued on 15 February and was settled on 13 March. This payment covered your account for the month of February.
In accordance with our company policy, payment must be received in order for services to be activated and maintained at your residence. For the month of February, the company extended goodwill by continuing to provide service despite the payment being made after the due date. However, this arrangement cannot continue, as timely payments are required to ensure uninterrupted service and proper account management.
A new invoice for the month of March has been issued and requires payment in order for services to be activated.
Your billing date is the 15th of each month. An invoice was issued on 15 February and was settled on 13 March. This payment covered your account for the month of February.
In accordance with our company policy, payment must be received in order for services to be activated and maintained at your residence. For the month of February, the company extended goodwill by continuing to provide service despite the payment being made after the due date. However, this arrangement cannot continue, as timely payments are required to ensure uninterrupted service and proper account management.
A new invoice for the month of March has been issued and requires payment in order for services to be activated.
BM
Boikhutso M's updateReviewer Update
16 Mar 2026, 16:57It's a month to month so if I don't pay for the month you deactivate my service and when I pay it gets reactivated and as the 15th was on a Sunday I made a payment on Friday when I got paid just like all debit orders went through on Friday so how is payment located for a service I didn't use
BM
Boikhutso M's update16 Mar 2026, 16:57
Reviewer Update
It's a month to month so if I don't pay for the month you deactivate my service and when I pay it gets reactivated and as the 15th was on a Sunday I made a payment on Friday when I got paid just like all debit orders went through on Friday so how is payment located for a service I didn't use
BM
Boikhutso M's updateReviewer Update
16 Mar 2026, 16:58There's no goodwill if I didn't use any service for February, the service was disconnected so how is it Goodwill being billed for an unused service?
BM
Boikhutso M's update16 Mar 2026, 16:58
Reviewer Update
There's no goodwill if I didn't use any service for February, the service was disconnected so how is it Goodwill being billed for an unused service?
BM
Boikhutso M's updateReviewer Update
03 Apr 2026, 14:46Good day
A consultant called me to resolve the matter and a conclusion was made that the amount paid will be allocated to the rightful month and that I should pay R89 to cover the cost for the 1 day I used there service and now I'm getting messages and when I reach out a consultant is telling me another story which is puleng so now I'm being harassed again with a matter that was resolved
A consultant called me to resolve the matter and a conclusion was made that the amount paid will be allocated to the rightful month and that I should pay R89 to cover the cost for the 1 day I used there service and now I'm getting messages and when I reach out a consultant is telling me another story which is puleng so now I'm being harassed again with a matter that was resolved
BM
Boikhutso M's update03 Apr 2026, 14:46
Reviewer Update
Good day
A consultant called me to resolve the matter and a conclusion was made that the amount paid will be allocated to the rightful month and that I should pay R89 to cover the cost for the 1 day I used there service and now I'm getting messages and when I reach out a consultant is telling me another story which is puleng so now I'm being harassed again with a matter that was resolved
A consultant called me to resolve the matter and a conclusion was made that the amount paid will be allocated to the rightful month and that I should pay R89 to cover the cost for the 1 day I used there service and now I'm getting messages and when I reach out a consultant is telling me another story which is puleng so now I'm being harassed again with a matter that was resolved