P
Ponny
1 reviews | Active since Aug 2023
17 May 2026, 07:50
Technical issues
Your technicians are always working to restore the connection, especially on weekends 😔
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Net Nine Nine's replyOfficial
17 May 2026, 10:30Hi there,
We understand your frustration and sincerely apologise for the repeated disruptions you’ve experienced. While our technicians do work continuously — including over weekends — to restore affected connections as quickly as possible, we recognise that recurring outages and instability are extremely frustrating for our customers.
Your feedback regarding the frequency of these issues has been noted, and we appreciate you taking the time to raise your concerns with us.
We understand your frustration and sincerely apologise for the repeated disruptions you’ve experienced. While our technicians do work continuously — including over weekends — to restore affected connections as quickly as possible, we recognise that recurring outages and instability are extremely frustrating for our customers.
Your feedback regarding the frequency of these issues has been noted, and we appreciate you taking the time to raise your concerns with us.
Net Nine Nine's reply17 May 2026, 10:30
Official
Hi there,
We understand your frustration and sincerely apologise for the repeated disruptions you’ve experienced. While our technicians do work continuously — including over weekends — to restore affected connections as quickly as possible, we recognise that recurring outages and instability are extremely frustrating for our customers.
Your feedback regarding the frequency of these issues has been noted, and we appreciate you taking the time to raise your concerns with us.
We understand your frustration and sincerely apologise for the repeated disruptions you’ve experienced. While our technicians do work continuously — including over weekends — to restore affected connections as quickly as possible, we recognise that recurring outages and instability are extremely frustrating for our customers.
Your feedback regarding the frequency of these issues has been noted, and we appreciate you taking the time to raise your concerns with us.