TM
Tshepo M
1 reviews | Active since May 2011
17 Nov 2025, 18:02
Switching off connection
As per usual. Switch off Connection without alerting us. No connection, office is not answering calls.
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Net Nine Nine's replyOfficial
17 Nov 2025, 18:20Afternoon Tshepo,
Thank you for your review. We sincerely apologise for the poor service you experienced. Please be assured that we do not intentionally disconnect our customers’ fibre services. Our support team is currently investigating the cause of the disruption and will contact you shortly to provide an update and guide you through the steps we will take to resolve the issue.
Thank you for your review. We sincerely apologise for the poor service you experienced. Please be assured that we do not intentionally disconnect our customers’ fibre services. Our support team is currently investigating the cause of the disruption and will contact you shortly to provide an update and guide you through the steps we will take to resolve the issue.
Net Nine Nine's reply17 Nov 2025, 18:20
Official
Afternoon Tshepo,
Thank you for your review. We sincerely apologise for the poor service you experienced. Please be assured that we do not intentionally disconnect our customers’ fibre services. Our support team is currently investigating the cause of the disruption and will contact you shortly to provide an update and guide you through the steps we will take to resolve the issue.
Thank you for your review. We sincerely apologise for the poor service you experienced. Please be assured that we do not intentionally disconnect our customers’ fibre services. Our support team is currently investigating the cause of the disruption and will contact you shortly to provide an update and guide you through the steps we will take to resolve the issue.