JM
JP M
1 reviews | Active since Nov 2025
01 Nov 2025, 20:23
Support
They always delay when it comes to technical issues, we called them in the early morning, and they never came and then we called again afternoon, they never attended the problem.
Also this is not the first time it occurs, last time we spent 2-3 days without the internet. It’s like they treat our calls as suggestions rather than actual problems. Their support is the most dull by far
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Net Nine Nine's replyOfficial
02 Nov 2025, 07:59Good day JP, thank you for bringing this to our attention.
This is not the kind of service we aim to provide to our clients. Kindly note that your concern has been escalated to the relevant team and a representative will be in contact with you shortly.
Apologies for any inconvenience caused, we aim to improve your experience with us.
This is not the kind of service we aim to provide to our clients. Kindly note that your concern has been escalated to the relevant team and a representative will be in contact with you shortly.
Apologies for any inconvenience caused, we aim to improve your experience with us.
Net Nine Nine's reply02 Nov 2025, 07:59
Official
Good day JP, thank you for bringing this to our attention.
This is not the kind of service we aim to provide to our clients. Kindly note that your concern has been escalated to the relevant team and a representative will be in contact with you shortly.
Apologies for any inconvenience caused, we aim to improve your experience with us.
This is not the kind of service we aim to provide to our clients. Kindly note that your concern has been escalated to the relevant team and a representative will be in contact with you shortly.
Apologies for any inconvenience caused, we aim to improve your experience with us.