*********** Staff, Call Centre and Horrible Billing

Horrible Service

I'll start with the branch, you guys need to structure your staff better, it just looks and feels very disorganised and chaotic. It doesn't present as a place of business, rather a gathering of people who are not their to work but rather catch up and text their buddies.

Your call centre is garbage

I've called you guys numerous times and if it's not a long wait, the call just drops after waiting for a long time and the call centre agents aren't very helpful.

Your billing is also horrible, you guys have suspended my internet twice will having paid and I have to call the already *********** call centre for help.

The complaint I sent was also not attended, You guys are not professional at all.