****S

I first checked coverage around my neighbourhood and found out indeed there is coverage, I then made an online order and made a payment to schedule installation. Mind you I called first before doing all of these and I was promised same day service since it was in the early hours but it was "installed" a day after, no biggie. On the installation day I received a call informing me that there's no infrastructure to carry out the installation, I was disappointed because Net Nine Nine sales reps have been roaming around my neighbourhood selling their products for some time now, since 2022 or before, I think. I requested for a refund, nothing happened, a week later I called again. They wanted proof of payment and I provided proof, mind you I did provide proof of payment before installation. A week later I called again, same process then nothing happened, a week later I called again, same process again then nothing happened. As of date, 5 weeks have passed and still nothing from Net Nine Nine. I wrote emails and called without anything tangible from this company.