Room for improvement

Net Nine Nine has generally been a good network provider for the household even though we have encountered one or two connection issues. Out of 10 I'd give them a rating of 8.

What mitigates the situation for me is the rep that sold me this service after months of being reluctant, Zuzile Mwanzi. Always ready to assist with any query one might have, always available and very professional. This includes the technical team that installed the fibre optic cable in the house. Very neat and efficient 👌🏾.

Perhaps you should invest more in your infrastructure and ensure we don't experience any down time as consumers. That would definitely give you guys a 10 out of 10👌🏾 rating from myself