JM
JOHANNES M

1 reviews | Active since Nov 2019

29 Apr 2025, 12:21

reluctant to do the installations untill I give the my bank details security number , why????

Good day why do I have to give out my bank card security details in order for you guys to assist me??

0
Replies (4)
Net Nine Nine
Net Nine Nine's reply29 Apr 2025, 12:24
Official
Good day Johannes.

In order for us to do an installation, full payment up front is required. Our team will reach out to give you more information regarding why this is necessary, but our team will only require those details to get you installed. 

We are very sorry for any confusion. 
Net Nine Nine
Net Nine Nine's reply29 Apr 2025, 12:31
Official
Hi Johannes, we regret any inconvenience this may cause, but in accordance with our company policy, we are required to verify your banking details before we can proceed with the installation.
We appreciate your understanding and cooperation, and we sincerely apologize for any inconvenience this requirement may present.Kindly provide your contact details so our team can further assist you 
JM
JOHANNES M's update29 Apr 2025, 12:46
Reviewer Update
Good day

Mzandile Buso did assisted me tothe best of his ability and I'm very happy with the assistance and all is well now.
Net Nine Nine
Net Nine Nine's reply29 Apr 2025, 12:49
Official
 We are pleased to hear that and would like to extend a warm welcome to the Net Nine Nine family. We look forward to providing you with excellent service and support.