Reconnection

Hi my name is Ikaneng Mokone and I previously had net nine nine wifi at my residence . I had to cancel it because of financial challenges however yesterday on the 30 of June I went to net nine nine at Spar complex in Rocklands to reconnect their services and I paid . Today is the 01 of July and still I haven't been reconnected . I've called they helpline yesterday and I couldn't be helped . Today I went back to their offices and I couldn't be helped . I'm quite disappointed with their services 😕 because I have paid for a service but haven't received it yet. My number is *** and my email address is *** for any additional information required.