CK
Christinah K
1 reviews | Active since Jul 2024
22 Jul 2025, 20:26
Poor service..
Net nine nine it's always full of stories, around 17h00 our network went off, both me and mi neighbours.called center and im told it will be solved within 72 hours.our kids must do school work they couldn't and only to be told about 72 hours .they did not even try to check availability of a technician since well its a problem of 4 houses.at this point im so over net nine nine. Cell no ***
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Christinah K's updateReviewer Update
23 Jul 2025, 05:57Net nine you need to step up.the agent i spoke to said they will get back to me within 2 hour to let me know if they could help .bt its morning no call what so ever, i even told him that im gonna write a review in hello peter because he said there was a problem with our fibre line ,but clear they didnt care.they meant what they say when they said il wait 72 hours for mi problem to be solved .wasted money rather go to telkom,
CK
Christinah K's update23 Jul 2025, 05:57
Reviewer Update
Net nine you need to step up.the agent i spoke to said they will get back to me within 2 hour to let me know if they could help .bt its morning no call what so ever, i even told him that im gonna write a review in hello peter because he said there was a problem with our fibre line ,but clear they didnt care.they meant what they say when they said il wait 72 hours for mi problem to be solved .wasted money rather go to telkom,
Net Nine Nine's replyOfficial
23 Jul 2025, 08:09Good Morning,
Thank you for bringing this to our attention. While we do our best to get all tickets resolved within twenty four hours, but we do hold a standing seventy two hour turnaround time. We do apologise for the inconvenience this may have caused and I have escalated the issue to our team to resolve swiftly.
Thank you for bringing this to our attention. While we do our best to get all tickets resolved within twenty four hours, but we do hold a standing seventy two hour turnaround time. We do apologise for the inconvenience this may have caused and I have escalated the issue to our team to resolve swiftly.
Net Nine Nine's reply23 Jul 2025, 08:09
Official
Good Morning,
Thank you for bringing this to our attention. While we do our best to get all tickets resolved within twenty four hours, but we do hold a standing seventy two hour turnaround time. We do apologise for the inconvenience this may have caused and I have escalated the issue to our team to resolve swiftly.
Thank you for bringing this to our attention. While we do our best to get all tickets resolved within twenty four hours, but we do hold a standing seventy two hour turnaround time. We do apologise for the inconvenience this may have caused and I have escalated the issue to our team to resolve swiftly.