SM
Seletshoge M

1 reviews | Active since Nov 2025

23 Nov 2025, 11:32

Poor service

When it comes to payment due date this company does not take into account the days you spent without service, due to their technical errors, they cut you off immediately

0
Replies (3)
Net Nine Nine
Net Nine Nine's reply23 Nov 2025, 12:11
Official
Good day Seletshoge,

We sincerely apologise for the service disruption you have experienced. Thaba-Nchu is currently experiencing a service disruption and our team is on the ground working on restoring service to the community as quickly as possible. I have forwarded your line to our support team and they will be in touch as soon as possible. 
SM
Seletshoge M's update23 Nov 2025, 16:35
Reviewer Update
Thanks for r attending to the technical problem , I am now back online again, hopefully till the 15th of December without another glitch
Net Nine Nine
Net Nine Nine's reply23 Nov 2025, 16:54
Official
Good afternoon, 

We are glad that you have been reconnected back on to the network. If you experience any further disruptions, kindly let us know on any of our social media platforms (Facebook, Twitter and Instagram) and our team of fibre heroes will attend to it immediately.