MG
Mazizi G
1 reviews | Active since Jul 2011
07 May 2026, 15:12
Poor Service
I have been reporting this issue several times, Ayanda and the other lady consultant could not get it right, however Mandla who initially assisted me twice and managed to get it fixed temporarily, worked for few days and could not stream DStv and other apps on my mobile. Can I please get Mandla to assist as it seems like he is the only person that knows how to fix my streaming issue coz I don't get this problem with other WiFi connection its only on Net99! My mobile linked is *** and your urgent assistance will be highly appreciated.
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Net Nine Nine's replyOfficial
07 May 2026, 15:28Hi Mazizi!
We sincerely apologise for the ongoing frustration and understand how disappointing this experience has been. Thank you for bringing this to our attention and for highlighting the assistance you received from Mandla. We appreciate your patience and the opportunity to make this right for you.
We sincerely apologise for the ongoing frustration and understand how disappointing this experience has been. Thank you for bringing this to our attention and for highlighting the assistance you received from Mandla. We appreciate your patience and the opportunity to make this right for you.
Net Nine Nine's reply07 May 2026, 15:28
Official
Hi Mazizi!
We sincerely apologise for the ongoing frustration and understand how disappointing this experience has been. Thank you for bringing this to our attention and for highlighting the assistance you received from Mandla. We appreciate your patience and the opportunity to make this right for you.
We sincerely apologise for the ongoing frustration and understand how disappointing this experience has been. Thank you for bringing this to our attention and for highlighting the assistance you received from Mandla. We appreciate your patience and the opportunity to make this right for you.