TM
Tshepo M
1 reviews | Active since May 2011
09 Dec 2024, 16:10
Poor service
Poor service No I'm offline for a day and no communication from service provider. I will not be paying a day that I will not be connected. I have lost work for the day and got a warning because of not network because of poor service. I pay for a service and I expect that service. Otherwise notify me to cancel my subscription.
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Replies (3)0
Replies (3)
Net Nine Nine's replyOfficial
09 Dec 2024, 16:34Hi Tshepo! Thank you for bringing this to our attention, we do apologize for any inconveniences this may have caused you. We will escalate to the relevant department to ensure that your line is connected. A team member will be in contact with you shortly.
Net Nine Nine's reply09 Dec 2024, 16:34
Official
Hi Tshepo! Thank you for bringing this to our attention, we do apologize for any inconveniences this may have caused you. We will escalate to the relevant department to ensure that your line is connected. A team member will be in contact with you shortly.
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Tshepo M's updateReviewer Update
10 Dec 2024, 17:05Thanks to Mandla who called and restored the network and kept calling to check if network is still working and not giving problems
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Tshepo M's update10 Dec 2024, 17:05
Reviewer Update
Thanks to Mandla who called and restored the network and kept calling to check if network is still working and not giving problems
Net Nine Nine's replyOfficial
10 Dec 2024, 19:00We are glad we were able to provide swift assistance, enjoy your internet!
Net Nine Nine's reply10 Dec 2024, 19:00
Official
We are glad we were able to provide swift assistance, enjoy your internet!