tT
tebza T

1 reviews | Active since Oct 2019

25 Jul 2022, 08:41

Poor Service

Worst Service from this telecommunication company. you get debited but during the month ty just block your account with no Reasons,, or try to debt twice in a month

0
Replies (3)
Net Nine Nine
Net Nine Nine's reply25 Jul 2022, 09:59
Official
Hi there!

We are sorry to hear there has been trouble with your billing. We've taken this directly to the team to be looked at and someone will be in touch with you to sort this out as soon as possible. A member of the team will be in touch with you to assist with this. Thank you for bringing this to our attention so we can get this resolved. 
tT
tebza T's update25 Jul 2022, 13:03
Reviewer Update
when i say net nine is providing worst service ever, got a call from them, four hours ago, was promised that thy will call me back within 5 mins. till now, no one has called me. i need to work,, we can work cause
Net Nine Nine
Net Nine Nine's reply14 Feb 2023, 15:21
Official
Hi there Tebza. 

We are very sorry for any bad experience you had with us. Our sincerest apologies for the delayed response, please reach out to us if you're still having trouble so we can get our teams to sort any issues out.