CK
Christinah K

1 reviews | Active since Jul 2024

29 Jun 2025, 07:54

Poor poor poor service provider

Im so tired with net nine nine, it has been two days without internet, no communication what so ever .its an every month thing .

0
Replies (4)
CK
Christinah K's update29 Jun 2025, 08:28
Reviewer Update
So apparently my services were discontinued,mind u its not even month end,always our payment date is on the last day of the month so how do u debit on a sunday .not everyone gets paid on the 25th.check ur records a fix ths mess.its always a story with net nine nxa...
Net Nine Nine
Net Nine Nine's reply29 Jun 2025, 08:36
Official
Good morning Christinah, we do apologize for the inconvenience caused. 

Thank you for informing us, we will ensure to escalate to the relevant department to have your line checked and ensure that your connection is restored.
CK
Christinah K's update29 Jun 2025, 09:31
Reviewer Update
Thank u Ashanti from billing department for resolving this error, im so happy and i appreciate ur efforts and taking time to resolve errors made. It shows that you take pride in what ur doing.Thnk u so much .i rate ur service 5 stars....
Net Nine Nine
Net Nine Nine's reply29 Jun 2025, 09:34
Official
Thank you for your patience and choosing to be part of the Net Nine Nine family!

We are always ready to assist.