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TR
Tshifhiwa R

1 reviews | Active since Mar 2018

13 Nov 2024, 12:32

POOR NETWORK PROVIDER

My network it has went to what it was before and when I was assisted I was Promised that it will never gave me a problem till now it has went back to what it was. I am really tired of NET NINE NINE,IT IS SUCH A HORRIBLE NETWORK PROVIDER THEY ARE FAILING TO CHANGE 1 THING YET THEY DEBIT EVERY MONTHS

0
Replies (14)
Net Nine Nine
Net Nine Nine's reply13 Nov 2024, 12:42
Official
Hi Tshifhiwa, We are very sorry to hear that this has happened. We will ask a member of our team to reach out to you regarding this, so we can get you back up and running as quickly as possible!

TR
Tshifhiwa R's update13 Nov 2024, 12:53
Reviewer Update
I am querying regarding network that is not working and now they are phoning me regarding billing NET NINE NINE IS A USELESS NETWORK PROVIDER i CAME ACCROSS
Net Nine Nine
Net Nine Nine's reply13 Nov 2024, 13:02
Official
Our team will contact you and make an appointment to check your line. We apologise for the inconvenience. 
TR
Tshifhiwa R's update13 Nov 2024, 13:36
Reviewer Update
Someone updated something from your side its working but I am tired of calling Net nine Nine, every 2 weeks i should keep on calling I am tired

Net Nine Nine
Net Nine Nine's reply13 Nov 2024, 13:37
Official
We apologize for the constant recurrence, our team will work on a resolution. Thank you for your patience!
TR
Tshifhiwa R's update13 Nov 2024, 15:31
Reviewer Update
Itumeleng came and the tv was playing, he took my SN number and also left his personal number
Net Nine Nine
Net Nine Nine's reply14 Nov 2024, 08:00
Official
Have you been provided with the assistance you needed?
TR
Tshifhiwa R's update18 Nov 2024, 14:02
Reviewer Update
Truth be told I have been having an issue with Net nine nine and yesterday I went to pay for net nine nine, the very same problem that I have been having now its back i regret why did i ever pay, Till now my issue is not solved, all that they know is only for rating that I assisted you this is useless.

Net Nine Nine
Net Nine Nine's reply18 Nov 2024, 14:08
Official
Hi there Tshifhiwa.

Is this the recurring issue you're having with connection to your television? Our team has been around to assist you a number of times and the fibre line has been investigated. Our team confirms that the infrastructure is working as it should. Have you contacted the television manufacturer?

If this is a new issue, please provide us with some more details so we can investigate. 
TR
Tshifhiwa R's update18 Nov 2024, 14:58
Reviewer Update
How do you expect someone to get connected on limit connection or connected no internet, it is just a useless network provide I will switch to the other network provider
Net Nine Nine
Net Nine Nine's reply18 Nov 2024, 14:59
Official
Hi again Tshifhiwa. 

Our team is sending someone to your residence to assist you. 
TR
Tshifhiwa R's update18 Nov 2024, 15:16
Reviewer Update
They keep on configuring each and every now and then, I keep calling for the same problem, it keeps on, can we arrange for the Net nine nine to come and get your stuff what i have paid

TR
Tshifhiwa R's update18 Nov 2024, 15:16
Reviewer Update
Let it be 17 December 2024
TR
Tshifhiwa R's update18 Nov 2024, 16:03
Reviewer Update
So the person who is going to assist me will come at night?