NM
Napoleon M

1 reviews | Active since Oct 2020

24 May 2025, 18:46

Poor network.

The whole day today with out a network, net nine nine is really failing us, this week is the 3rd we struggle this way of network, but funny enough when you didnt pay just one day they cut your network... I am really disappointed with net nine.

0
Replies (3)
Net Nine Nine
Net Nine Nine's reply24 May 2025, 18:51
Official
Good evening Napoleon.

Our team is sincere sorry for the outage in the Mangaung area, but we are glad to have everyone back online again. We are closely monitoring the situation, and if the network drops again, we will be ready to respond.

We are focusing on stabilising service to your region, and more information will be provided to the community in the coming days.
NM
Napoleon M's update24 May 2025, 19:31
Reviewer Update
I hear you guys saying, you glad everyone is back, but the network is still off.... And surely you know how important is wifi nowadays, nothing is functioning.... I am not happy for real, not 3 days in the row its always outage... Mara guys nyan nyan its not good... Now i just spoke to Mandla saying He gonna escalate the matter, yet you guys saying you glad we back, of which nothing is back.
Net Nine Nine
Net Nine Nine's reply24 May 2025, 19:33
Official
Hi again.

Yes, the network did drop again and we are continuing repairs. We are very sorry for the ongoing trouble, and the team has not signed off. Stabilising service to you region is our number one priority.