KP
Kobela P

1 reviews | Active since Oct 2019

01 Jul 2022, 10:21

Poor bad service

The customer service sucks. I called twice this morning and they said that they will call me back. There is a lady by the name of Nonhlanhla. She answered one of my calls and she speaks in Zulu and I requested that we speak in English as I don't speak Zulu but she continues with the conversation in Zulu. Finally took my number to say someone else will call me. I have been waiting 😒they just did an installation for me yesterday yet failing to provide a service to me on the 1st day

0
Replies (1)
Net Nine Nine
Net Nine Nine's reply12 Jul 2022, 10:30
Official
Hi there.

We are so very sorry for the trouble on your account. Sometimes trouble pops up, but here at Net Nine Nine, we're always going to do our best to sort it out as quickly as possible. We're glad to have you up and running again!