VM
Vuseni M

1 reviews | Active since Mar 2025

13 Jul 2025, 09:29

Poor, appalling

Poor service. Was on a call for 40 mins. Requested a callback. System called me back and I stayed at Position 1 for 45 mins. Still answered. Facebook team not responding. I'm left with no network and no assistance. Very dismal.

0
Replies (3)
Net Nine Nine
Net Nine Nine's reply13 Jul 2025, 09:35
Official
Hi Vuseni,  we apologize for any disruption this may have caused. Our team will contact you 

Best regards,

VM
Vuseni M's update13 Jul 2025, 12:57
Reviewer Update
Matter has been resolved. Sphamandla rescued the day and was able to save me from the growing frustration. He called and attended to the issue.
Net Nine Nine
Net Nine Nine's reply13 Jul 2025, 13:22
Official
We are glad to hear that our team attended to the matter 

Best regards,