Poor Accounts department work on

Poor accounts department This company network offers the best connection but they have a very poor customer service.

I have requested them to change my debit date countless times to change but even now not changed. I have been disconnected this month 3 times because the reference on my eft was incorrect as they did not debit me on the correct date. I spoke to 3 accounts agents who reconnected me but I am worried that I will be disconnected again before my next debit date.

I have downloaded their app with hopes that my account details will be linked to the app account but nooo.... Even now when I go into the app it shows nothing.

What kind of service is that.

Like I said, their connection so far never a dull moment but customer service is just bad.