NG
Ntokozo G
1 reviews | Active since Jul 2021
20 May 2026, 19:39
Phathetic service
Poor service been out of network for 2days ,call stood in the line until airyine is finished.said my request a call gack until jow no 1 calledwebusing wifi fir wirk at hone we are. Behind now
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Replies (1)
Net Nine Nine's replyOfficial
20 May 2026, 20:49Hi there,
We’re really sorry to hear about your experience. We understand how frustrating it is to be without internet for multiple days, especially when you rely on the connection for working from home. We also apologise for the difficulty you experienced trying to reach support and for not receiving the requested callback. Spending airtime while waiting for assistance without resolution is understandably upsetting.
Your concerns have been noted and will be escalated to the relevant team for urgent follow-up and investigation into the outage and support issues you’ve raised.
We’re really sorry to hear about your experience. We understand how frustrating it is to be without internet for multiple days, especially when you rely on the connection for working from home. We also apologise for the difficulty you experienced trying to reach support and for not receiving the requested callback. Spending airtime while waiting for assistance without resolution is understandably upsetting.
Your concerns have been noted and will be escalated to the relevant team for urgent follow-up and investigation into the outage and support issues you’ve raised.
Net Nine Nine's reply20 May 2026, 20:49
Official
Hi there,
We’re really sorry to hear about your experience. We understand how frustrating it is to be without internet for multiple days, especially when you rely on the connection for working from home. We also apologise for the difficulty you experienced trying to reach support and for not receiving the requested callback. Spending airtime while waiting for assistance without resolution is understandably upsetting.
Your concerns have been noted and will be escalated to the relevant team for urgent follow-up and investigation into the outage and support issues you’ve raised.
We’re really sorry to hear about your experience. We understand how frustrating it is to be without internet for multiple days, especially when you rely on the connection for working from home. We also apologise for the difficulty you experienced trying to reach support and for not receiving the requested callback. Spending airtime while waiting for assistance without resolution is understandably upsetting.
Your concerns have been noted and will be escalated to the relevant team for urgent follow-up and investigation into the outage and support issues you’ve raised.