TR
Tshifhiwa R

1 reviews | Active since Mar 2018

31 Oct 2024, 11:26

Pathetic service hence am paying

I have a problem with my connection and I have liaise with a couple of consultant and my network is not working, A call was logged yesterday till today I have not recieved any feedback this network provider is useless I would not recommend it to anyone to join this network provider. I am ready to join any network provider that can offer a better network. I wish this message can reach to the CEO @AlbertOosthuysen and see how we are suffering because of their network.

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Replies (5)
Net Nine Nine
Net Nine Nine's reply31 Oct 2024, 11:34
Official
Hi Tshifhiwa,  we sincerely apologize for any inconvenience caused. We will escalate this to the relevant department and ensure that you are assisted as soon as possible.

TR
Tshifhiwa R's update31 Oct 2024, 12:20
Reviewer Update
I have been advised that technician will be here at 14h00, I will await for them and I think that my router need to changed I cannot be having this issue after 2 weeks.

Net Nine Nine
Net Nine Nine's reply31 Oct 2024, 12:21
Official
Thank you, our technicians will assist you 
TR
Tshifhiwa R's update31 Oct 2024, 12:36
Reviewer Update
I have been told 14h30 now I will await and hope my network will be restored

Net Nine Nine
Net Nine Nine's reply31 Oct 2024, 12:38
Official
Your network connection will be restored