SZ
Sithembiso Z
1 reviews | Active since Jun 2023
21 Mar 2026, 15:07
Pathetic service
No service for 2 week, pathetic. I have been calling but they drop the line. You take us for fools, it been on and off.. nothing is fixed. Been holding since 13:45 even now. The next step is Ombudsman, you have not provided a service at all. **** service
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Net Nine Nine's replyOfficial
22 Mar 2026, 14:30 Hi Sithembiso,
I’m truly sorry for the experience you’ve had. Being without service for two weeks and struggling to get through to support is completely unacceptable, and I completely understand your frustration.Please know that your case is being treated with urgency. A support specialist will be contacting you directly to resolve the issues and ensure your service is restored as quickly as possible.
I’m truly sorry for the experience you’ve had. Being without service for two weeks and struggling to get through to support is completely unacceptable, and I completely understand your frustration.Please know that your case is being treated with urgency. A support specialist will be contacting you directly to resolve the issues and ensure your service is restored as quickly as possible.
Net Nine Nine's reply22 Mar 2026, 14:30
Official
Hi Sithembiso,
I’m truly sorry for the experience you’ve had. Being without service for two weeks and struggling to get through to support is completely unacceptable, and I completely understand your frustration.Please know that your case is being treated with urgency. A support specialist will be contacting you directly to resolve the issues and ensure your service is restored as quickly as possible.
I’m truly sorry for the experience you’ve had. Being without service for two weeks and struggling to get through to support is completely unacceptable, and I completely understand your frustration.Please know that your case is being treated with urgency. A support specialist will be contacting you directly to resolve the issues and ensure your service is restored as quickly as possible.