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Sydne C
1 reviews | Active since Nov 2023
31 Mar 2025, 20:49
Pathetic
Absolutely pathetic!!!! When a person pays for the month they generally assume they won't be cut off. Guess thats not how this company works
Helpful (0)
Replies (12)0
Replies (12)
Net Nine Nine's replyOfficial
01 Apr 2025, 07:54Hi Sydne, we are truly sorry for any inconvenience caused. Your satisfaction is our top priority, and we will do everything we can to ensure this doesn’t happen again
Net Nine Nine's reply01 Apr 2025, 07:54
Official
Hi Sydne, we are truly sorry for any inconvenience caused. Your satisfaction is our top priority, and we will do everything we can to ensure this doesn’t happen again
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Sydne C's updateReviewer Update
01 Apr 2025, 08:35Clearly you are are not doing enough
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Sydne C's update01 Apr 2025, 08:35
Reviewer Update
Clearly you are are not doing enough
Net Nine Nine's replyOfficial
01 Apr 2025, 08:46Hi again Sydne!
Our team is trying to reach you, but it seems that number isn't connecting. Can you please provide an alternate contact detail?
Our Billing Team has also let us know that an invoice was dispatched to you and it was requested that proof of payment be forwarded to us. The payment is still outstanding and if you have that proof of payment, please do forward it to us and we'll get you activated again.
Our team is trying to reach you, but it seems that number isn't connecting. Can you please provide an alternate contact detail?
Our Billing Team has also let us know that an invoice was dispatched to you and it was requested that proof of payment be forwarded to us. The payment is still outstanding and if you have that proof of payment, please do forward it to us and we'll get you activated again.
Net Nine Nine's reply01 Apr 2025, 08:46
Official
Hi again Sydne!
Our team is trying to reach you, but it seems that number isn't connecting. Can you please provide an alternate contact detail?
Our Billing Team has also let us know that an invoice was dispatched to you and it was requested that proof of payment be forwarded to us. The payment is still outstanding and if you have that proof of payment, please do forward it to us and we'll get you activated again.
Our team is trying to reach you, but it seems that number isn't connecting. Can you please provide an alternate contact detail?
Our Billing Team has also let us know that an invoice was dispatched to you and it was requested that proof of payment be forwarded to us. The payment is still outstanding and if you have that proof of payment, please do forward it to us and we'll get you activated again.
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Sydne C's updateReviewer Update
01 Apr 2025, 09:39No request was made for proof of payment. It's a miracle that the invoice was even sent!! Usually u have to ask or just make a guess on the invoice will be
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Sydne C's update01 Apr 2025, 09:39
Reviewer Update
No request was made for proof of payment. It's a miracle that the invoice was even sent!! Usually u have to ask or just make a guess on the invoice will be
Net Nine Nine's replyOfficial
01 Apr 2025, 09:43Hi again Sydne.
Has our team made contact yet? If not, please confirm a contact detail and a time you are available so we can reach out.
Has our team made contact yet? If not, please confirm a contact detail and a time you are available so we can reach out.
Net Nine Nine's reply01 Apr 2025, 09:43
Official
Hi again Sydne.
Has our team made contact yet? If not, please confirm a contact detail and a time you are available so we can reach out.
Has our team made contact yet? If not, please confirm a contact detail and a time you are available so we can reach out.
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Sydne C's updateReviewer Update
01 Apr 2025, 09:46No they haven't. But I want to know why the line was suspended before the month was even over!!!!!!! I have had nothing but issues with this useless company
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Sydne C's update01 Apr 2025, 09:46
Reviewer Update
No they haven't. But I want to know why the line was suspended before the month was even over!!!!!!! I have had nothing but issues with this useless company
Net Nine Nine's replyOfficial
01 Apr 2025, 09:53Sydne, your line was suspended due to the fact that no payment was received for your line. The last payment was made in February. Full payment was required in March and has not been received. We would like to get this resolved for you, so please do forward us a contact detail and time you're available when you're ready.
Net Nine Nine's reply01 Apr 2025, 09:53
Official
Sydne, your line was suspended due to the fact that no payment was received for your line. The last payment was made in February. Full payment was required in March and has not been received. We would like to get this resolved for you, so please do forward us a contact detail and time you're available when you're ready.
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Sydne C's updateReviewer Update
01 Apr 2025, 09:57Full payment went make because as usual no invoice is sent unless asked for. So I made a guess in what was going to be asked for because it changes each month
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Sydne C's update01 Apr 2025, 09:57
Reviewer Update
Full payment went make because as usual no invoice is sent unless asked for. So I made a guess in what was going to be asked for because it changes each month
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Sydne C's updateReviewer Update
01 Apr 2025, 09:57Think it's time to search for a new provider
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Sydne C's update01 Apr 2025, 09:57
Reviewer Update
Think it's time to search for a new provider
Net Nine Nine's replyOfficial
01 Apr 2025, 10:05Sydne, our system has your payment date listed for the twenty-eighth of every month and service was extended till the thirty-first to accommodate the situation. If you can please forward the proof of payment to our billing team, we'll be able to get you back online.
Net Nine Nine's reply01 Apr 2025, 10:05
Official
Sydne, our system has your payment date listed for the twenty-eighth of every month and service was extended till the thirty-first to accommodate the situation. If you can please forward the proof of payment to our billing team, we'll be able to get you back online.
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Sydne C's updateReviewer Update
01 Apr 2025, 10:12Service was cut on the 31st. So it wasn't extended until then. Stop making excuses
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Sydne C's update01 Apr 2025, 10:12
Reviewer Update
Service was cut on the 31st. So it wasn't extended until then. Stop making excuses
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Sydne C's updateReviewer Update
01 Apr 2025, 10:12I am looking for a new provider
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Sydne C's update01 Apr 2025, 10:12
Reviewer Update
I am looking for a new provider