Outages are out of control

I decided to switch to Net Ninenine for my home fibre installation after being let down by "the yellow company," whose network was down for weeks. Initially, the internet worked perfectly for about a week, but then the outages began—first lasting four days, then three hours, and now happening multiple times a day. While my neighbors had great things to say about this provider, it seems my experience has been less fortunate, as a week rarely goes by without disruptions. The speeds are impressive, but I sincerely hope they can find a way to reduce the frequency of these outages.