KM
Kelebogile M
1 reviews | Active since Sept 2017
04 Sept 2024, 17:28
NO NETWORK
I AM WRITING IN CAPS BECAUSE I AM SUPER FRUSTRATED, THE LINE HAS BEEN DOWN SINCE WEEKEND, VIDEO CALLS ARE FREEZING, I CALLED YESTERDAY AND TODAY AND I AM TOLD THE SYSTEM IS FINE, NO ONE CARES ABOUT USER EXPERIENCE, I STAY IN DURBAN AND USE VIDEO SYSTEM TO HELP MY SON WITH HOMEWORK, IT HAS BEEN A BREEZE WITH NETWORK, EVER SO SOLID, THIS WEEK HAS BEEN A NIGHTMARE AND ALL SUPPORT HAS TO SAY IS, IT IS FINE ON OUR SIDE!!!!! DO NOT TAKE THIS SERVICE, THE ONBOARDING IS SEAMLESS, FROM THERE, EXPECT NIGHTMARE
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Net Nine Nine's replyOfficial
04 Sept 2024, 17:34Hi Kelebogile, we are sorry to hear this. We will ensure that our team investigates what the issue on your line could be and contact you to you to ensure that we improve your experience on our network. Again, we apologize for the inconveniences this may have caused you.
Net Nine Nine's reply04 Sept 2024, 17:34
Official
Hi Kelebogile, we are sorry to hear this. We will ensure that our team investigates what the issue on your line could be and contact you to you to ensure that we improve your experience on our network. Again, we apologize for the inconveniences this may have caused you.