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Precious M

1 reviews | Active since Oct 2022

14 Jul 2025, 20:22

No internet connection for 5days

We have been offline since Thursday, Calling in, visiting the Branch and still there's no solution, when we call in on the toll free line just as you are closer to being number 1 they tell you that you are caller number 20. Netnine nine what is the problem?

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Net Nine Nine
Net Nine Nine's reply15 Jul 2025, 08:03
Official
Good day Precious, we apologise for the inconvenience caused. 

Please note that this matter has been escalated to the relevant department and a representative will be in contact with you shortly to provide the relevant assistance to ensure that your line is back up and connected.