TM
TM M
1 reviews | Active since Sept 2025
30 Dec 2025, 16:00
No Customer Service
I registered and paid the required amount of R499. There is a promise for sales consultant to call me back. I called their number and still could not get a sales consultant to talk to. I left several call back requests and noone called. At 345pm I call and get a voice recording that says noone is available to help me. Starting with a service provider on such a sour note!!!!
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Replies (2)TM
TM M's updateReviewer Update
30 Dec 2025, 16:07Contact me on ***
TM
TM M's update30 Dec 2025, 16:07
Reviewer Update
Contact me on ***
Net Nine Nine's replyOfficial
30 Dec 2025, 16:08Hi. Thank you for reaching out to us. We are sorry to hear about your experience and understand how disappointing this must have been especially at the start of your journey with us. This is not the onboarding experience we strive to deliver. Your feedback has been noted and we will be addressing this internally to ensure follow ups are handled more effectively. Thank you for bringing this to our attention. One of our representatives will be in touch with you shortly.
Net Nine Nine's reply30 Dec 2025, 16:08
Official
Hi. Thank you for reaching out to us. We are sorry to hear about your experience and understand how disappointing this must have been especially at the start of your journey with us. This is not the onboarding experience we strive to deliver. Your feedback has been noted and we will be addressing this internally to ensure follow ups are handled more effectively. Thank you for bringing this to our attention. One of our representatives will be in touch with you shortly.