CL
Coetzee L
1 reviews | Active since Apr 2025
31 Mar 2026, 10:27
No connection or poor
I have been struggling now very long .no internet and when phoning I get of every time near no 1 in line .my tickets gets ignored but tomorrow they will take a payment again today since last night no connection at all and WhatsApp n9t also answered . What a nightmare
Helpful (0)
Replies (4)0
Replies (4)
Net Nine Nine's replyOfficial
31 Mar 2026, 10:36Hi Coetzee!
We are really sorry to hear about your experience and understand how frustrating this must be especially after trying multiple channels without getting the help you need. This is not the level of service we aim to provide. Please rest assured that your concern is important to us. We have escalated your query to our support team and one of our representatives will be in touch to assist you.
We are really sorry to hear about your experience and understand how frustrating this must be especially after trying multiple channels without getting the help you need. This is not the level of service we aim to provide. Please rest assured that your concern is important to us. We have escalated your query to our support team and one of our representatives will be in touch to assist you.
Net Nine Nine's reply31 Mar 2026, 10:36
Official
Hi Coetzee!
We are really sorry to hear about your experience and understand how frustrating this must be especially after trying multiple channels without getting the help you need. This is not the level of service we aim to provide. Please rest assured that your concern is important to us. We have escalated your query to our support team and one of our representatives will be in touch to assist you.
We are really sorry to hear about your experience and understand how frustrating this must be especially after trying multiple channels without getting the help you need. This is not the level of service we aim to provide. Please rest assured that your concern is important to us. We have escalated your query to our support team and one of our representatives will be in touch to assist you.
CL
Coetzee L's updateReviewer Update
31 Mar 2026, 10:38What a joke .again at no3 in line a hero will assist me .soon I am no 2 it go up the line tov3 then cut off no 2
CL
Coetzee L's update31 Mar 2026, 10:38
Reviewer Update
What a joke .again at no3 in line a hero will assist me .soon I am no 2 it go up the line tov3 then cut off no 2
CL
Coetzee L's updateReviewer Update
31 Mar 2026, 10:55Account. Evi 159162
CL
Coetzee L's update31 Mar 2026, 10:55
Reviewer Update
Account. Evi 159162
Net Nine Nine's replyOfficial
31 Mar 2026, 10:56Thank you for the feedback. Our team will be in touch.
Net Nine Nine's reply31 Mar 2026, 10:56
Official
Thank you for the feedback. Our team will be in touch.