TM
Tshepo M
1 reviews | Active since May 2011
04 Sept 2025, 15:11
No connection
I have been offline from around 10 Logged a call and my call was closed by a consultant who said it has been sorted out.
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Replies (1)
Net Nine Nine's replyOfficial
04 Sept 2025, 15:16Hi Tshepo!
We’re truly sorry to hear about your experience as that’s not the standard of service we aim to provide. Being offline is frustrating, and we understand how important it is to get timely, accurate support.
Thank you for bringing this to our attention. We’d like to look into this matter urgently and ensure everything is properly resolved. Our support team will be in touch with you shortly to help resolve the issue promptly.
We’re truly sorry to hear about your experience as that’s not the standard of service we aim to provide. Being offline is frustrating, and we understand how important it is to get timely, accurate support.
Thank you for bringing this to our attention. We’d like to look into this matter urgently and ensure everything is properly resolved. Our support team will be in touch with you shortly to help resolve the issue promptly.
Net Nine Nine's reply04 Sept 2025, 15:16
Official
Hi Tshepo!
We’re truly sorry to hear about your experience as that’s not the standard of service we aim to provide. Being offline is frustrating, and we understand how important it is to get timely, accurate support.
Thank you for bringing this to our attention. We’d like to look into this matter urgently and ensure everything is properly resolved. Our support team will be in touch with you shortly to help resolve the issue promptly.
We’re truly sorry to hear about your experience as that’s not the standard of service we aim to provide. Being offline is frustrating, and we understand how important it is to get timely, accurate support.
Thank you for bringing this to our attention. We’d like to look into this matter urgently and ensure everything is properly resolved. Our support team will be in touch with you shortly to help resolve the issue promptly.