SC
Sydne C
1 reviews | Active since Nov 2023
01 Apr 2026, 20:40
No connection
Again with no connection??? What is going????? Pay for a non existant service
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Replies (2)SC
Sydne C's updateReviewer Update
01 Apr 2026, 20:55I guess I'll have to call and be on hold for 2 hours like the last time and still have zero assistance
SC
Sydne C's update01 Apr 2026, 20:55
Reviewer Update
I guess I'll have to call and be on hold for 2 hours like the last time and still have zero assistance
Net Nine Nine's replyOfficial
01 Apr 2026, 20:59Good evening.
Thank you for taking the time to reach out. We completely understand your frustration and disappointment—no one should have to deal with repeated disruptions or a lack of connection, especially when you’ve entrusted us with a service you rely on.
Please know that we take your concerns very seriously and are committed to identifying exactly what went wrong so we can resolve it promptly. You deserve a service that works reliably, and we are here to ensure that your experience is corrected and that your trust in us is restored.
We truly appreciate your patience and understanding as we work through this issue, and we are grateful for the opportunity to make things right.
Thank you for taking the time to reach out. We completely understand your frustration and disappointment—no one should have to deal with repeated disruptions or a lack of connection, especially when you’ve entrusted us with a service you rely on.
Please know that we take your concerns very seriously and are committed to identifying exactly what went wrong so we can resolve it promptly. You deserve a service that works reliably, and we are here to ensure that your experience is corrected and that your trust in us is restored.
We truly appreciate your patience and understanding as we work through this issue, and we are grateful for the opportunity to make things right.
Net Nine Nine's reply01 Apr 2026, 20:59
Official
Good evening.
Thank you for taking the time to reach out. We completely understand your frustration and disappointment—no one should have to deal with repeated disruptions or a lack of connection, especially when you’ve entrusted us with a service you rely on.
Please know that we take your concerns very seriously and are committed to identifying exactly what went wrong so we can resolve it promptly. You deserve a service that works reliably, and we are here to ensure that your experience is corrected and that your trust in us is restored.
We truly appreciate your patience and understanding as we work through this issue, and we are grateful for the opportunity to make things right.
Thank you for taking the time to reach out. We completely understand your frustration and disappointment—no one should have to deal with repeated disruptions or a lack of connection, especially when you’ve entrusted us with a service you rely on.
Please know that we take your concerns very seriously and are committed to identifying exactly what went wrong so we can resolve it promptly. You deserve a service that works reliably, and we are here to ensure that your experience is corrected and that your trust in us is restored.
We truly appreciate your patience and understanding as we work through this issue, and we are grateful for the opportunity to make things right.