IM
IPELENG M
1 reviews | Active since Mar 2017
08 Mar 2026, 08:34
No available for customers
I am now on second day. With no connection. They do not answer their customer lines. I trying again this morning with no luck.
Helpful (0)
Replies (3)0
Replies (3)
Net Nine Nine's replyOfficial
08 Mar 2026, 08:45Good morning Ipeleng.
I'm very sorry to hear you've been struggling to get through. Our team has been notified that you need assistance, and a technician will be assigned to repair your line as soon as possible. Please keep an eye on your phone - someone will reach out today.
Thank you for bringing this to our attention so we can get your service experience back on track.
I'm very sorry to hear you've been struggling to get through. Our team has been notified that you need assistance, and a technician will be assigned to repair your line as soon as possible. Please keep an eye on your phone - someone will reach out today.
Thank you for bringing this to our attention so we can get your service experience back on track.
Net Nine Nine's reply08 Mar 2026, 08:45
Official
Good morning Ipeleng.
I'm very sorry to hear you've been struggling to get through. Our team has been notified that you need assistance, and a technician will be assigned to repair your line as soon as possible. Please keep an eye on your phone - someone will reach out today.
Thank you for bringing this to our attention so we can get your service experience back on track.
I'm very sorry to hear you've been struggling to get through. Our team has been notified that you need assistance, and a technician will be assigned to repair your line as soon as possible. Please keep an eye on your phone - someone will reach out today.
Thank you for bringing this to our attention so we can get your service experience back on track.
IM
IPELENG M's updateReviewer Update
09 Mar 2026, 09:21On third day and still no assistance. What must customers do to get assistance.
IM
IPELENG M's update09 Mar 2026, 09:21
Reviewer Update
On third day and still no assistance. What must customers do to get assistance.
Net Nine Nine's replyOfficial
10 Mar 2026, 07:57Good day, We sincerely apologize for the delay in assistance and understand how frustrating it must be to wait this long. This is not the level of service we aim to provide. Please kindly share your account details or reference number with us so we can urgently follow up with the relevant team and ensure your issue is resolved as soon as possible. We appreciate your patience.
Net Nine Nine's reply10 Mar 2026, 07:57
Official
Good day, We sincerely apologize for the delay in assistance and understand how frustrating it must be to wait this long. This is not the level of service we aim to provide. Please kindly share your account details or reference number with us so we can urgently follow up with the relevant team and ensure your issue is resolved as soon as possible. We appreciate your patience.