Netzerozero
Netninenine is giving us netzerozero , im staying at hammanskraal the wifi network we use is poor , every month we loose almost a week without network function properly. We are used to their massages telling us we are fixing the problem. Today when I wake up there was no network. We are pleading with vuma tel please come give this netninenine a challenge they are too relax.and we never compensated for the days we loose, while the problem is on their side
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Net Nine Nine's replyOfficial
02 Sept 2026, 08:04Hi Kwena, we sincerely apologise for the ongoing connectivity issues and frustration you’ve experienced in Hammanskraal. We completely understand how disappointing it is to be without a reliable connection, especially when these disruptions happen repeatedly.
Please share your ticket number with us so we can investigate your specific connection. We have also escalated the matter to our Support Team for further investigation and will work to get clarity on the issue affecting your service.
We sincerely apologise for the inconvenience caused and appreciate your patience.
Please share your ticket number with us so we can investigate your specific connection. We have also escalated the matter to our Support Team for further investigation and will work to get clarity on the issue affecting your service.
We sincerely apologise for the inconvenience caused and appreciate your patience.
Best regards,
Net Nine Nine's reply02 Sept 2026, 08:04
Official
Hi Kwena, we sincerely apologise for the ongoing connectivity issues and frustration you’ve experienced in Hammanskraal. We completely understand how disappointing it is to be without a reliable connection, especially when these disruptions happen repeatedly.
Please share your ticket number with us so we can investigate your specific connection. We have also escalated the matter to our Support Team for further investigation and will work to get clarity on the issue affecting your service.
We sincerely apologise for the inconvenience caused and appreciate your patience.
Please share your ticket number with us so we can investigate your specific connection. We have also escalated the matter to our Support Team for further investigation and will work to get clarity on the issue affecting your service.
We sincerely apologise for the inconvenience caused and appreciate your patience.
Best regards,