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mohloki A
1 reviews | Active since Jan 2020
09 Dec 2024, 13:13
Network Problem
Am having network problem, from yesterday morning, I logged a call for it, today I just did a follow up because is already 13:09, and my network is still disfunctional. I was told maybe technicians will come tomorrow, at this side am losing money, i can't do anything. Kindly assist
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Replies (3)0
Replies (3)
Net Nine Nine's replyOfficial
09 Dec 2024, 13:22Hi Mohloki! Thank you for bringing this to our attention, we do apologize for any inconveniences this may have caused you. We will escalate to the relevant department to ensure that your line is connected. A team member will be in contact with you shortly.
Net Nine Nine's reply09 Dec 2024, 13:22
Official
Hi Mohloki! Thank you for bringing this to our attention, we do apologize for any inconveniences this may have caused you. We will escalate to the relevant department to ensure that your line is connected. A team member will be in contact with you shortly.
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mohloki A's updateReviewer Update
09 Dec 2024, 19:03Greetings, I would like to thank Mr Jacob for assisting me effectively with my problem, my network is restored ,thank you for your calmness when assisting me, as you know working with people can be strenuous, keep it up and thank you
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mohloki A's update09 Dec 2024, 19:03
Reviewer Update
Greetings, I would like to thank Mr Jacob for assisting me effectively with my problem, my network is restored ,thank you for your calmness when assisting me, as you know working with people can be strenuous, keep it up and thank you
Net Nine Nine's replyOfficial
09 Dec 2024, 19:06We are glad we were able to assist you swiftly, enjoy your internet!
Net Nine Nine's reply09 Dec 2024, 19:06
Official
We are glad we were able to assist you swiftly, enjoy your internet!