EL
Elizabeth L

1 reviews | Active since May 2026

11 May 2026, 10:20

Network Issues

I've been offline since Friday and there is no communication whatsoever. I was supposed to start working at 10am. This is really frustrating

0
Replies (5)
Net Nine Nine
Net Nine Nine's reply11 May 2026, 10:22
Official
Hi Elizabeth, We sincerely apologise for the ongoing outage and the lack of communication regarding the issue. We understand how frustrating and disruptive this is, especially when it impacts your work.Kindly provide your ticket number or account details so we can urgently investigate the matter and provide you with an update on the restoration progress.
EL
Elizabeth L's update11 May 2026, 10:31
Reviewer Update
Can I please give you my cellphone numbers that are connected with my account? *** Since your phone's have also been off, so I couldn't make a call
Net Nine Nine
Net Nine Nine's reply11 May 2026, 10:37
Official
Thank you. I will escalate this matter to our support team for further investigation and assistance.
EL
Elizabeth L's update11 May 2026, 16:44
Reviewer Update
Any update for me or I won't be working tomorrow as well? Alclb46ab49e
EL
Elizabeth L's update12 May 2026, 17:18
Reviewer Update
I'm still offline, I've been trying to call Net Nine Nine but I went from being caller 12 to caller 26. I need a response if I'm going to get help or not