MM
Makhanya M
1 reviews | Active since Jul 2021
22 May 2026, 15:44
Network issues
I haven’t had network since the 5th until now. Every time I’m told that someone will be sent to come and check, but no one ever comes. I’m paying for a service that I’m not receiving, and it’s frustrating that I always have to keep following up with you guys. I'm in Thabong
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Net Nine Nine's replyOfficial
22 May 2026, 16:05Good afternoon Makhanya,
Thank you for bringing this matter to our attention. We sincerely apologise for the service disruption you experienced, as well as for the frustration caused by your interaction with our support team. This is not the level of service we aim to provide to our valued customers.
I have forwarded your reference number to our support team for urgent attention so that they may investigate and work on restoring your line as quickly as possible. A member of the team will provide feedback and assist you further throughout the process.
Thank you for bringing this matter to our attention. We sincerely apologise for the service disruption you experienced, as well as for the frustration caused by your interaction with our support team. This is not the level of service we aim to provide to our valued customers.
I have forwarded your reference number to our support team for urgent attention so that they may investigate and work on restoring your line as quickly as possible. A member of the team will provide feedback and assist you further throughout the process.
Net Nine Nine's reply22 May 2026, 16:05
Official
Good afternoon Makhanya,
Thank you for bringing this matter to our attention. We sincerely apologise for the service disruption you experienced, as well as for the frustration caused by your interaction with our support team. This is not the level of service we aim to provide to our valued customers.
I have forwarded your reference number to our support team for urgent attention so that they may investigate and work on restoring your line as quickly as possible. A member of the team will provide feedback and assist you further throughout the process.
Thank you for bringing this matter to our attention. We sincerely apologise for the service disruption you experienced, as well as for the frustration caused by your interaction with our support team. This is not the level of service we aim to provide to our valued customers.
I have forwarded your reference number to our support team for urgent attention so that they may investigate and work on restoring your line as quickly as possible. A member of the team will provide feedback and assist you further throughout the process.