TK
Triple K
1 reviews | Active since Jun 2026
11 Jun 2026, 15:46
Network down every day
We just received this service in kwamhlanga and damn the network is always down and kids use it for homeschooling starting to doubt this service shame ayy wish I never canceled my lte
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Net Nine Nine's replyOfficial
11 Jun 2026, 16:57Good afternoon Kay,
Thank you for your feedback. We sincerely apologise for the frustration and inconvenience caused by the service disruptions you have experienced. We understand how important a stable internet connection is, particularly when it is being used for homeschooling and other essential online activities.
We note your 2-star rating and would appreciate the opportunity to better understand the challenges you have been experiencing so that we can assist accordingly. Kindly provide your registered contact number, SN number, or ticket number, and our team will investigate the matter further.
Your feedback is invaluable in helping us improve our service, and we appreciate the opportunity to address your concerns.
Thank you for your feedback. We sincerely apologise for the frustration and inconvenience caused by the service disruptions you have experienced. We understand how important a stable internet connection is, particularly when it is being used for homeschooling and other essential online activities.
We note your 2-star rating and would appreciate the opportunity to better understand the challenges you have been experiencing so that we can assist accordingly. Kindly provide your registered contact number, SN number, or ticket number, and our team will investigate the matter further.
Your feedback is invaluable in helping us improve our service, and we appreciate the opportunity to address your concerns.
Best regards,
Net Nine Nine's reply11 Jun 2026, 16:57
Official
Good afternoon Kay,
Thank you for your feedback. We sincerely apologise for the frustration and inconvenience caused by the service disruptions you have experienced. We understand how important a stable internet connection is, particularly when it is being used for homeschooling and other essential online activities.
We note your 2-star rating and would appreciate the opportunity to better understand the challenges you have been experiencing so that we can assist accordingly. Kindly provide your registered contact number, SN number, or ticket number, and our team will investigate the matter further.
Your feedback is invaluable in helping us improve our service, and we appreciate the opportunity to address your concerns.
Thank you for your feedback. We sincerely apologise for the frustration and inconvenience caused by the service disruptions you have experienced. We understand how important a stable internet connection is, particularly when it is being used for homeschooling and other essential online activities.
We note your 2-star rating and would appreciate the opportunity to better understand the challenges you have been experiencing so that we can assist accordingly. Kindly provide your registered contact number, SN number, or ticket number, and our team will investigate the matter further.
Your feedback is invaluable in helping us improve our service, and we appreciate the opportunity to address your concerns.
Best regards,