NR
Neo R
1 reviews | Active since Apr 2026
01 Apr 2026, 18:24
Network always offline
It's been two months now, reporting the same technical issue, they open a Tickect and close it without fixing my issue.
Helpful (0)
Replies (3)0
Replies (3)
Net Nine Nine's replyOfficial
01 Apr 2026, 18:48Good evening Neo.
Thank you for bringing this to our attention. We’re very sorry to hear about your experience and the frustration this has caused. Please know that our customers are our top priority, and it’s certainly not our intention to leave any issue unresolved.
We would like to assure you that your matter will be reviewed with urgency, and our team will work to ensure that your connection is restored and fully operational as soon as possible. We will also follow up on the handling of your previous tickets to address any gaps in communication or resolution. A member of our team will be in contact with you shortly to assist further and keep you updated on progress.
Thank you for bringing this to our attention. We’re very sorry to hear about your experience and the frustration this has caused. Please know that our customers are our top priority, and it’s certainly not our intention to leave any issue unresolved.
We would like to assure you that your matter will be reviewed with urgency, and our team will work to ensure that your connection is restored and fully operational as soon as possible. We will also follow up on the handling of your previous tickets to address any gaps in communication or resolution. A member of our team will be in contact with you shortly to assist further and keep you updated on progress.
Best regards,
Net Nine Nine's reply01 Apr 2026, 18:48
Official
Good evening Neo.
Thank you for bringing this to our attention. We’re very sorry to hear about your experience and the frustration this has caused. Please know that our customers are our top priority, and it’s certainly not our intention to leave any issue unresolved.
We would like to assure you that your matter will be reviewed with urgency, and our team will work to ensure that your connection is restored and fully operational as soon as possible. We will also follow up on the handling of your previous tickets to address any gaps in communication or resolution. A member of our team will be in contact with you shortly to assist further and keep you updated on progress.
Thank you for bringing this to our attention. We’re very sorry to hear about your experience and the frustration this has caused. Please know that our customers are our top priority, and it’s certainly not our intention to leave any issue unresolved.
We would like to assure you that your matter will be reviewed with urgency, and our team will work to ensure that your connection is restored and fully operational as soon as possible. We will also follow up on the handling of your previous tickets to address any gaps in communication or resolution. A member of our team will be in contact with you shortly to assist further and keep you updated on progress.
Best regards,
NR
Neo R's updateReviewer Update
02 Apr 2026, 12:17It's seems like you don't take your customers seriously, I haven't been having network from yesterday and mind you I have work to do
NR
Neo R's update02 Apr 2026, 12:17
Reviewer Update
It's seems like you don't take your customers seriously, I haven't been having network from yesterday and mind you I have work to do
NR
Neo R's updateReviewer Update
02 Apr 2026, 13:03Been on hold for about an hour, will I ever be assisted by your team?????????????????
NR
Neo R's update02 Apr 2026, 13:03
Reviewer Update
Been on hold for about an hour, will I ever be assisted by your team?????????????????