MM
Mamokete M
1 reviews | Active since Dec 2025
12 Dec 2025, 09:58
Net99
The service was quite slow, and I had to make several calls before receiving assistance. I only received help after contacting the head offices in Pretoria. The only person from the team who truly assisted me was TSHIAMO MOKGELEDI. He made the process much smoother and even helped me with connectivity issues after working hours.
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Net Nine Nine's replyOfficial
12 Dec 2025, 10:01Hi Mamokete, thank you for sharing your experience. We sincerely apologise for the inconvenience and the delays you encountered before receiving assistance. We’re glad to hear that Tshiamo Mokgeledi was able to provide you with the support you needed and went the extra mile, even after hours. Your feedback is valuable, and we will address the service gaps to ensure a smoother experience moving forward.
Net Nine Nine's reply12 Dec 2025, 10:01
Official
Hi Mamokete, thank you for sharing your experience. We sincerely apologise for the inconvenience and the delays you encountered before receiving assistance. We’re glad to hear that Tshiamo Mokgeledi was able to provide you with the support you needed and went the extra mile, even after hours. Your feedback is valuable, and we will address the service gaps to ensure a smoother experience moving forward.