TM
Tshegofatso M
1 reviews | Active since Sept 2023
19 May 2026, 13:14
Net99
This is worst Fibre in Kagiso,we complaint nothing was done,I mean we paying money for this service but u get half of what u pay for .I don't understand why is it that us as black communities are given poor services and we have to tolerate such.Every single day u log in request but nothing done.i think a better improved competitor is required cause this is nonsense and I think community needs to stand up get this removed
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Net Nine Nine's replyOfficial
19 May 2026, 15:07Hi there,
We’re truly sorry to hear about your experience and understand your frustration. Repeated service issues, unresolved complaints, and feeling like you are not receiving the level of service you are paying for is extremely disappointing and understandably upsetting.
We also acknowledge the seriousness of your concerns regarding service delivery in your community. Every customer deserves reliable service, proper support, and to feel that their concerns are being taken seriously.Please accept our sincere apologies for the inconvenience and frustration caused. Your feedback has been noted and will be escalated internally for urgent review and investigation into the ongoing issues affecting your area.
We’re truly sorry to hear about your experience and understand your frustration. Repeated service issues, unresolved complaints, and feeling like you are not receiving the level of service you are paying for is extremely disappointing and understandably upsetting.
We also acknowledge the seriousness of your concerns regarding service delivery in your community. Every customer deserves reliable service, proper support, and to feel that their concerns are being taken seriously.Please accept our sincere apologies for the inconvenience and frustration caused. Your feedback has been noted and will be escalated internally for urgent review and investigation into the ongoing issues affecting your area.
Net Nine Nine's reply19 May 2026, 15:07
Official
Hi there,
We’re truly sorry to hear about your experience and understand your frustration. Repeated service issues, unresolved complaints, and feeling like you are not receiving the level of service you are paying for is extremely disappointing and understandably upsetting.
We also acknowledge the seriousness of your concerns regarding service delivery in your community. Every customer deserves reliable service, proper support, and to feel that their concerns are being taken seriously.Please accept our sincere apologies for the inconvenience and frustration caused. Your feedback has been noted and will be escalated internally for urgent review and investigation into the ongoing issues affecting your area.
We’re truly sorry to hear about your experience and understand your frustration. Repeated service issues, unresolved complaints, and feeling like you are not receiving the level of service you are paying for is extremely disappointing and understandably upsetting.
We also acknowledge the seriousness of your concerns regarding service delivery in your community. Every customer deserves reliable service, proper support, and to feel that their concerns are being taken seriously.Please accept our sincere apologies for the inconvenience and frustration caused. Your feedback has been noted and will be escalated internally for urgent review and investigation into the ongoing issues affecting your area.