Net Nine Nine IS THE WORST

Net Nine Nine is the worst Fibre provider. I got an SMS with a link to pay my account on 2023/02/03 and I immediately paid and got a response from a company they have employed billing, Peach.

Peach response after the payment was "Dear Zack, Thank you for completing your payment on the Peach Payment Paysafe platform. This is a system generated confirmation that we have successfully processed your payment. Please retain this email for your records.

We have notified Net Nine Nine of this transaction as well. Please contact your merchant for any further queries.

Payment details:

Order No. - C00DVM-230202 Unique Id - ***8 Amount - 379.00 Currency - ZAR Date Paid - 2023-02-03 Notes: Payment for the NNN 20/10 Mbps Uncapped package

Please provide your merchant with the Order Number and Unique ID listed above when contacting them for any queries.

Thank you Peach Payments..

I woke up on Sunday and I am SUSPENDED. TRIED THEIR USELESS WHATSAPP SERVICE, I AM STILL WAITING. CALLED THEIR NUMBER A GUY ANSWERED AND PROMISED THAT MY MATTER WILL BE ESCALATED BUT I AM STILL SUSPENDED.

I wonder why Net Nine Nine is the only service provider where I stay. Their lack of customer service will continue forever until a competitor is introduced. I AM EVEN THINKING OF GETTING AN LTE PACKAGE AND CANCEL THEIR NONSENSE. BY THE WAY WAY I AM STILL SUSPENDED AFTER ALL MY ATTEMPTS TO GET MY SERVICE RESTORED.