PL
Puli L

1 reviews | Active since Jan 2018

09 Jul 2023, 07:35

NET NINE NINE IS A FLYBYNIGHT PYRAMID SCHEME

If I could, I would give them minus five stars, not zero it's too much of an accomplishment by their standards. We have migrated from evotel to net nine nine, I thought well it can't get any lower than the service I was getting at evotel, now I am seeing that it is actually worse than evotel. I literally moved from 1 fly by night to the next. Every week there is a crisis, their services suddenly stop because of their systems, or the hardware just doesn't work. There is no support on weekends, after hours there is no support. I am going back to LET cause there is no ways I am using this fly by night ****** mouse business. People please be aware when thinking of joining this joke of a provider.

0
Replies (3)
Net Nine Nine
Net Nine Nine's reply09 Jul 2023, 08:44
Official
Hi Puli,  We sincerely apologize for any inconvenience you may have experienced.  Our team is committed to assisting our customers, even during after hours .  One of our team members will be reaching out to you soon to resolve any issues you may have encountered. 
PL
Puli L's update09 Jul 2023, 21:36
Reviewer Update
No one contacted me, infact I just want to be reimbused so that I can buy LET, I can't deal with this level of disrespect. Especially where my money is concerned.
Net Nine Nine
Net Nine Nine's reply10 Jul 2023, 07:50
Official
Hi Puli, we understand your frustration and we do apologize for any inconvenience caused and assure you that our dedicated team will reach out to provide the assistance you need