GN
Grace N
1 reviews | Active since May 2022
21 Aug 2024, 16:21
NDLOVU
I installed wifi on 12/07/24 and since it has been buffering I contact your consultant since he has been logging tickets with no help,I contact them again this month about the problem and was told ty cannot find the problem whilst I'm offline I made payments and it still buffering contacted the consultant again he said it will take 72 hrs for technicians to assist why should I wait that long for your service pls fix this
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Net Nine Nine's replyOfficial
21 Aug 2024, 16:35Hi Grace, we apologize for the inconvenience and appreciate your patience. We are working to resolve the issue promptly.
Net Nine Nine's reply21 Aug 2024, 16:35
Official
Hi Grace, we apologize for the inconvenience and appreciate your patience. We are working to resolve the issue promptly.
Net Nine Nine's replyOfficial
21 Aug 2024, 16:36Hi Grace, we apologize the service you've experienced from us - this is not the kind of service we aim to provide to our clients. I have escalated your query to our team and they will contact you to ensure that your connection is restored and you are able to enjoy the unlimited internet service we have promised to supply.
Net Nine Nine's reply21 Aug 2024, 16:36
Official
Hi Grace, we apologize the service you've experienced from us - this is not the kind of service we aim to provide to our clients. I have escalated your query to our team and they will contact you to ensure that your connection is restored and you are able to enjoy the unlimited internet service we have promised to supply.