LM
Lamish M
1 reviews | Active since Mar 2021
18 Feb 2023, 09:27
Mpho ke star sa net nine nine
I'm starting to think net nine nine is owner by Mpho,I always get the best service from him.when I'm offline or having trouble with my fibre,just by one click on WhatsApp he assist me real quick.please give that man a bells. danko Mpho,keep it up
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Replies (3)
Net Nine Nine's replyOfficial
18 Feb 2023, 10:04Hi there Lamish.
Thank you so much for sharing your wonderful experience you've had with Mpho! We're so glad to hear that when trouble does come around, you're issues get sorted out quick and efficiently.
We hope he will continue to assist you as best he can and the rest of the team follow in his footsteps.
Thank you so much for sharing your wonderful experience you've had with Mpho! We're so glad to hear that when trouble does come around, you're issues get sorted out quick and efficiently.
We hope he will continue to assist you as best he can and the rest of the team follow in his footsteps.
Net Nine Nine's reply18 Feb 2023, 10:04
Official
Hi there Lamish.
Thank you so much for sharing your wonderful experience you've had with Mpho! We're so glad to hear that when trouble does come around, you're issues get sorted out quick and efficiently.
We hope he will continue to assist you as best he can and the rest of the team follow in his footsteps.
Thank you so much for sharing your wonderful experience you've had with Mpho! We're so glad to hear that when trouble does come around, you're issues get sorted out quick and efficiently.
We hope he will continue to assist you as best he can and the rest of the team follow in his footsteps.
LM
Lamish M's updateReviewer Update
29 Apr 2023, 11:19I would like to bring this to net nine nine attention regarding the disconnections we have had, yes its normal to have network breakdowns and issues but how about we as customers we get back those hours or days back because ive had days were i have been offline so i have to make other means of getting alternative data but month end i pay full amount meanwhile ive had days where I was offline, so we as customers need to be given back those days and rather we get billed for days we have been online. i also think net nine nine mustnt be quick to disconnect us if payment hasnt come through because if we are fair net nine nine alls owes us our time during their downtime
LM
Lamish M's update29 Apr 2023, 11:19
Reviewer Update
I would like to bring this to net nine nine attention regarding the disconnections we have had, yes its normal to have network breakdowns and issues but how about we as customers we get back those hours or days back because ive had days were i have been offline so i have to make other means of getting alternative data but month end i pay full amount meanwhile ive had days where I was offline, so we as customers need to be given back those days and rather we get billed for days we have been online. i also think net nine nine mustnt be quick to disconnect us if payment hasnt come through because if we are fair net nine nine alls owes us our time during their downtime
Net Nine Nine's replyOfficial
30 Nov 2023, 19:41Hi Lamish, We sincerely apologize for any inconvenience caused. Our team is committed to rectifying the issue and ensuring that you have a seamless experience in the future. Thank you for bringing this to our attention.
Net Nine Nine's reply30 Nov 2023, 19:41
Official
Hi Lamish, We sincerely apologize for any inconvenience caused. Our team is committed to rectifying the issue and ensuring that you have a seamless experience in the future. Thank you for bringing this to our attention.