YT
Yoliswa T
1 reviews | Active since Sept 2024
19 Sept 2024, 02:32
Monthly inconvenience
My Partner and I installed Net Nine Nine Fibre in June 2024, and every single month we have to struggle with not having connection for over a week. The week before the 25th of every month. This is really an inconvenience as now we have to purchase date whilst having fibre at home. We get messages that their “Technician are working on it” however, for this to happen every single month is really unacceptable.
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Net Nine Nine's replyOfficial
19 Sept 2024, 05:37Hi Yoliswa, we apologize for any inconveniences this may have caused you. Our network technicians are actively working to implement permanent repairs for the frequent downtimes experienced in your area. Our team will get into contact with you to ensure that we improve your stay with us at Net Nine Nine.
Net Nine Nine's reply19 Sept 2024, 05:37
Official
Hi Yoliswa, we apologize for any inconveniences this may have caused you. Our network technicians are actively working to implement permanent repairs for the frequent downtimes experienced in your area. Our team will get into contact with you to ensure that we improve your stay with us at Net Nine Nine.